Reviews for American Security Devices

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
68 Reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Clear Filter
  • Brittany L.
    Reviewed on March 20th, 2025

  • Miles S.
    Dallas, TX
    Reviewed on March 17th, 2025
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment:

  • Bob D.
    Allen, TX
    Reviewed on March 17th, 2025

    The best security company I have ever hired for my protection. The owner and sales rep Billy answered all our questions and fulfilled our needs. Mark the installer was efficient, trustworthy and knowledgeable. Ashley in the office is the best. American Security Devices exceeded our expectations and I strongly recommend them for all your home or business security needs.

  • Ac3 P.
    Campbell, TX
    Reviewed on March 17th, 2025

    They were great! It was a lot better to work with a local company to help with cameras and alarm system!

  • Brittany L.
    Commerce, TX
    Reviewed on February 26th, 2025
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment:

  • Phat C.
    Aubrey, TX
    Reviewed on February 21st, 2025
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment: Great service

  • Mike B.
    Bedford, TX
    Reviewed on January 17th, 2025

    These guys are top notch. I had a complex issue at my business and they came out next day and were able to get it sorted out. I can’t put a price on the peace of mind I got from having professionals on site setting up my security.

  • Tommy R.
    Campbell, TX
    Reviewed on December 17th, 2024

    Great service! Reasonable price. Customer for 20+ years, thanks

  • Mehboob H.
    Bedford, TX
    Reviewed on December 17th, 2024

    I believe in given a Local business a chance first if they provide what I need, AmericanSecurity Devices went beyond my expectation, Mark came in to install the alarm system and was knowledgeable and friendly I am an old school guy and he very patient and explain how the alarm system works, and I still had few question so the Owner Billy Mason came to the house on a Saturday to answer my question and walked me through the from A TO Z on my iphone and now I know every option available so I can operate on my own, Thank you and I would recommend American Security Device for your Alarm business

  • Peter D.
    Arlington, TX
    Reviewed on November 17th, 2024

    Billy was extremely helpful. He found exactly what I was looking for. I really appreciated that he was generous with his time. Highly recommended!!

  • Sharon G.
    Richardson, TX
    Reviewed on September 24th, 2024
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment: Ashley was very prompt in resolving my issue!

  • Gregory D.
    Greenville, TX
    Reviewed on September 23rd, 2024
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment: Ashley took great care of us and is a credit to the company. Her customer care is unequalled.

  • Gregg G.
    Celina, TX
    Reviewed on September 17th, 2024

    Great service as always from Frank! He was very prompt and informative in updating my system when necessary. Highly recommend Frank and ASD Security.

  • ymshawn
    Addison, TX
    Reviewed on August 18th, 2024

    They have been very helpful to me in my situation. I’m very appreciative of their service.

  • Kacey E.
    Bedford, TX
    Reviewed on August 17th, 2024

    Installing was very quick, they were very knowledgeable on the tech and friendly. Great service!

  • RhondaKayFNP
    Dallas, TX
    Reviewed on August 17th, 2024

    Amazing service, Mark showed up early and was waiting on me! Camera and alarm system set up in my business is sleek and high quality! Will be using them for my home for sure!

  • Avodroc C.
    Reviewed on August 3rd, 2024

    Awesome service and great communication! I definitely recommend this company.

  • Paul R.
    Reviewed on August 3rd, 2024

    ASD has been absolutely wonderful to work with and has helped us immensely in getting our security camera’s installed and fire monitoring up and running in our business. Billy is very responsive and a pleasure to work with!! 🙏1

  • Joshua M.
    Brashear, TX
    Reviewed on July 18th, 2024

    We Used ASD for all of our business locations throughout the US. Very happy with the quality and timeliness, as well as continued support.

  • Eric A.
    Dallas, TX
    Reviewed on July 5th, 2024

    Camera and gear was ordered after we talked through our needs. They contacted me before I could follow up with them alerting me to the unavailability of a component. They ordered again what was needed and it all shipped in timely for us. The installer made it all look perfect. The follow up was super helpful regarding set up and operation.

  • Carlos M.
    Plano, TX
    Reviewed on July 3rd, 2024

    We recently hired American Security Devices to install Brivo Systems and Eagle Eye Security Cameras across our Senderra Pharmacy locations in Dallas/Plano TX, and we couldn’t be more satisfied with their services. From the initial consultation to the final installation, the entire process was manageable and professional. The team at American Security Devices is incredibly knowledgeable and provided us with a customized security solution that perfectly fits our needs. The Brivo System has significantly enhanced our access control, making it easier to manage who enters our facilities, while the Eagle Eye Security Cameras offer crystal-clear video quality and comprehensive coverage. Their technicians were courteous, and highly skilled, ensuring that the installation was completed efficiently and without disrupting our daily operations. The training provided was thorough, and their ongoing support has been outstanding. We feel much more secure knowing that our Senderra Pharmacies are protected by such advanced and reliable security systems. American Security Devices truly exceeded our expectations, and we highly recommend them to any business looking to upgrade their security infrastructure. Thank you, American Security Devices, for your excellent service and for helping us keep our locations safe! -Security Manager at Senderra RX

  • Raff S.
    Carrollton, TX
    Reviewed on July 2nd, 2024
    • Your overall experience with our company.
    • How likely are you to recommend us to your friends & family?
    • How was your experience with the first phone call to the company?

    Comment: I found Craig Garry and Jim Boots a pleasure to work with. They provided guidance and support through the process and their customer service is fantastic. Would highly recommend ASD.

  • Jessica A.
    Reviewed on June 7th, 2024

    Amazing people, highly recommend!

  • Michael W.
    Balch Springs, TX
    Reviewed on June 6th, 2024

    I’ve used them for my business for 4 years now. Very knowledgeable, excellent service and affordable.

Review Central
4.99 out of 5 ( 68 Reviews )
Call Now or Fill Out Our Contact Form

Choosing American Security Devices means investing in smarter property protection. Schedule a consultation to find the right solution for your home, business, and valuable property in Dallas, Fort Worth, Arlington, Plano, and more DFW cities.

Home Automation and Solutions
Arrow